Security Program Management

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Course curriculum

1. Introduction
2. Pass/Fail Grading Criteria
3. References
1. Video: A Day in the Life: Head of Physical Security
2. Introduction
3. Section 1: The Role of the Security Director in Luxury Property Environments
4. Section 2: Security as a Strategic Function: Goals, Alignment, and Vision
5. Section 3: Ethics, Discretion, and the Power of Perception
6. Section 3, Part 1: Ethical Challenges in Hospitality-Oriented Security Leadership
7. Section 3, Part 2: Discretion and Privacy in Private Security Roles
8. Section 3, Part 3: The Power of Perception
9. Section 4: Interfacing with CAMs, Boards, and Residents
10. Section 4, Part 1: The Embedded Executive Model
11. Section 4, Part 2: Building Trust with Property Managers
12. Section 4, Part 3: Engaging with Boards of Directors
13. Section 4, Part 4: Resident Interaction – The Quiet Test of Leadership
14. Section 4, Part 5: Unifying the Stakeholder Ecosystem
15. Section 5: The Impact of Leadership on Culture, Compliance, and Performance
16. Section 5, Part 1: Culture Is Set at the Top
17. Section 5, Part 2: Compliance Without Conflict
18. Section 5, Part 3: Driving Performance Through Purpose and Precision
19. Video: Understanding HOA Board Meetings
20. Conclusion
21. Practical Assignment
1. Introduction
2. Section 1: Strategic Role Assignment and Post Design
3. Section 2: Scheduling: The Hidden Discipline of Operational Excellence
4. Schedule Examples
5. Section 3: Writing and Enforcing Post Orders
6. Section 4: Patrol Strategy and Accountability Systems
7. Section 5: Shift Transition and Coverage Continuity
8. Section 6: Managing Emergency Roles and Operational Readiness
9. Section 7: Officer Downtime, Alertness, and Post Discipline
10. Section 8: Workplace Conflicts, Violence Prevention, and Inter-Employee Complaints
11. Conclusion
12. Practical Assignment
1. Introduction
2. The Four Principles of Physical Security
3. Section 1: Access Control—Systems, Layers, Credentialing, and Visitor Management
4. Section 2: Intrusion Detection—Sensors, Alarms, Monitoring Services, and Response Protocols
5. Section 3: Surveillance Systems—Camera Types, Monitoring, Storage, and Legal Implications
6. Section 4: Property and Area Lighting—Crime Prevention, Liability, Aesthetics, and Environmental Responsibility
7. Guideline for Security Lighting for People, Property, and Public Spaces
8. Section 5: Conducting a Physical Security Survey—Checklists, Tools, and Strategy
9. Section 6: Evaluating and Enhancing Security Program Effectiveness
10. Video: Physical Security lecture
11. Conclusion
12. Practical Assignment
1. Introduction
2. Section 1: The Core Principles of CPTED
3. Section 2: Natural Surveillance
4. Section 3: Natural Access Control
5. Section 4: Territorial Reinforcement
6. Section 5: The Role of Maintenance in Crime Prevention
7. Section 6: Second-Generation CPTED
8. Section 7: CPTED Assessment Tools and Conducting a Formal Environmental Security Audit
9. Section 8: CPTED in the Florida Environment — Legal and Cultural Considerations
10. Section 9: Integrating CPTED with Technology and Security Systems
11. Video: CPTED Seminar
12. Additional Reading: Broken Windows
13. Additional Reading: Creating Defenisble Space
14. Conclusion
15. Practical Assignment
1. Introduction
2. Section 1: Understanding the Definitions and Classifications of Terrorism
3. Section 2: Tactics, Trends, and Target Selection
4. Section 3: Pre-Incident Indicators and Threat Detection
5. Section 4: Developing a Property-Wide Terrorism Prevention Protocol
6. Section 5: Engaging Residents and the Public in Security Awareness
7. Section 6: Coordinating with Law Enforcement and Homeland Security Agencies
8. Section 7: Managing Media and Public Relations During a Security Event
9. Case Study: The Oklahoma City Bombing of 1995
10. Case Study: The Mumbai Terrorist Attacks of 2008
11. Video: The Threat of U.S. Domestic Terrorism
12. Conclusion
13. Practical Assignment
1. Introduction
2. Section 1: Threat Assessments and Risk Mitigation Planning
3. FEMA Threat Assessment Guide
4. Section 2: Medical, Fire, and Weather Emergencies
5. Emergency Planning Guides
6. OSHA 3088: How to Plan for Workplace Emergencies and Evacuations
7. Section 3: Bomb Threat and Suspicious Package Procedures
8. Section 4: Active Threats and Violent Incidents
9. Video: Run. Hide. Fight. - FBI
10. Active Shooter - How to Respond - Homeland Security
11. Section 5: Evacuation Protocols and Emergency Coordination
12. Section 6: Emergency Communication and Incident Documentation
13. Section 7: Incident Command, Liaison Roles, and Interagency Cooperation
14. Section 8: Emergency Drills and Training Coordination
15. Video: A Hero's Legacy: Rick Rescorla
16. Conclusion
17. Practical Assignment
1. Introduction
2. Section 1: Designing the Right Job and Attracting the Right Applicants
3. Section 2: Screening, Interviewing, and Legal Compliance
4. Section 3: Onboarding, Orientation, and Paperwork
5. Section 4: Personnel Policies, Legal Frameworks, and Compliance with Labor Law
6. Section 5: Managing Personnel Behavior, Conflict, and Progressive Discipline
7. Section 6: Performance Evaluations, Recognition, and Retention Strategy
8. Section 7: Exit Management, Termination Best Practices, and Legal Risk Mitigation
9. Video: Human Resources 101: Best Practices
10. Case Study: Security Services Company to Pay $90,000 To Settle EEOC Religious Discrimination Suit
11. Case Study: AlliedBarton Security Services LLC agrees to pay more than $1.1M to resolve gender, race-based pay discrimination allegations at New York location
12. Case Study: Securitas Pays Employees $176,810 in Back Wages After U.S. Department of Labor Finds Violations at Four Hawaiian Airports
13. Conclusion
14. Practical Assignment (Part 1)
15. Practical Assignment (Part 2)
1. Introduction
2. DJM Hiring Policy: From Vacancy to First Shift
3. Step 1: Determine Need
4. Step 2: Initiate Recruitment
5. Step 3: Application Qualification
6. Step 4: Schedule Initial Interview
7. Step 5: Initial Interview and SOPHT Exam
8. Step 6: Follow-Up Interview and Team Fit Assessment
9. Step 7: Background Check and Drug Screening
10. Step 8: Official Hire and Onboarding
11. Step 9: System Entry and Equipment Ordering
12. Step 10: First Shift and Mentored Deployment
13. Conclusion
14. Practical Assignment
1. Introduction
2. Unit 1: Sources of Legal Authority
3. Unit 1 – Section 1: Understanding Legal Systems: Statutes, Regulations, Case Law, and Administrative Codes
4. Unit 1 – Section 2: Florida Statutes Chapter 493 and Its Implications for Licensure and Scope of Practice
5. Unit 1 – Section 3: The Role of Municipal and County Ordinances in Security Operations
6. Unit 1 – Section 4: The Boundary Between Public and Private Law Enforcement Authority
7. Unit 2: Civil Liability in Contract Security
8. Unit 2 – Section 1: Tort Law Fundamentals: Duty, Breach, Causation, Damages
9. Unit 2 – Section 2.1: Negligence – The Cornerstone of Civil Liability in Security Work
10. Unit 2 – Section 2.2: Assault – Threats, Perception, and the Lawful Boundaries of Fear
11. Unit 2 – Section 2.3: Battery – When Touch Becomes a Legal Violation
12. Unit 2 – Section 2.4: False Imprisonment – The High-Risk Consequences of Unlawful Detainment
13. Unit 2 – Section 2.5: Defamation – The Legal Risk of Words in Uniform
14. Unit 2 – Section 2.6: Invasion of Privacy – Legal Boundaries in a Watched World
15. Unit 2 – Section 3: Negligent Hiring, Training, Supervision, and Retention
16. Unit 2 – Section 4: Premises Liability and Foreseeability
17. Unit 2 – Section 5: Respondeat Superior and Corporate Liability Exposure
18. Unit 2 – Section 6: The Role of Insurance and Indemnification in Risk Management
19. Unit 3: Criminal Liability and the Security Officer
20. Unit 3 – Section 1: Criminal Exposure: When Security Officers Become Defendants
21. Unit 3 – Section 2: Excessive Force, Assault, and Weapons Misuse: Crossing the Criminal Line
22. Unit 3 – Section 3: Citizen’s Arrest in Florida: Authority, Limitations, and Legal Consequences
23. Unit 3 – Section 4: Detainment vs. Arrest vs. Escort: The Importance of Language and Legal Framing
24. Unit 3 – Section 5: Duty to Report Criminal Activity and Coordinate with Law Enforcement
25. Unit 4: Constitutional and Statutory Considerations
26. Unit 4 – Section 1: Constitutional Rights and Private Security: Public vs. Private Actors
27. Unit 4 – Section 2: Fourth Amendment and Privacy: Searches, Seizures, and Surveillance
28. Unit 4 - Section 3: Fifth and Fourteenth Amendments – Due Process in Detainment and Termination
29. Unit 4 - Section 4: Key Federal Statutes Affecting Security Operations
30. Unit 5: Use of Force – Legal Framework and Best Practices
31. Unit 5 - Section 2: State-Specific Self-Defense Laws
32. Unit 5 - Section 3: Civil vs. Criminal Consequences of Force
33. Unit 5 - Section 4: Industry Best Practices
34. Unit 6: Privacy, Surveillance, and Access Control Law
35. Unit 7, Section 1: Reading and Understanding Client Security Agreements
36. Unit 7 – Section 2: The Legal Structure of Post Orders and SOPs
37. Unit 7 – Section 3: Exculpatory Clauses, Hold Harmless, and Indemnification
38. Unit 7 – Section 4: Contract Breaches and Enforcement
39. Unit 7 – Section 5: Legal Obligations to Third Parties (Tenants, Guests, Vendors)
40. Unit 7 – Section 6: Developing a Legal Risk Mitigation Plan
41. Unit 8 – Section 1: Landmark Federal and Florida Case Law Shaping Private Security Liability
42. Unit 8 – Section 2: Civil Litigation Involving Security Officers and Contracted Firms
43. Unit 8 – Section 3: Negligent Security and Wrongful Death Outcomes
44. Unit 8 – Section 4: Trends in Legal Exposure for Residential and Mixed-Use Properties
45. Video: Understanding HOA Disputes
46. Practical Assignment
1. Introduction
2. Section 1: Evaluating Security Program Effectiveness
3. Section 2: Physical Security Surveys and Post Assessments
4. Section 3: Research Methods for Security Leadership
5. Section 4: Understanding Key Metrics of a Security Program
6. Section 5: Presenting Findings and Recommendations to Key Decision Makers
7. Additional Reading: General Security Risk Assessment Guideline
8. Video: Physical Security Assessments
9. Conclusion
10. Practical Assignment
1. Introduction
2. Section 1: Purpose and Legal Foundations
3. Section 2: Initial Response and Scene Control
4. Section 3: Evidence Collection and Cross-Verification
5. Section 4: Interviews and Testimony Collection
6. Section 5: Documentation and Reporting Standards
7. Section 6: Privacy, Access, and Distribution
8. Section 7: Presenting Findings and Finalizing the Investigation
9. Conclusion
10. Practical Assignment
1. Introduction
2. Section 1: Interdepartmental Communication and Coordination
3. Section 2: Creating and Managing Standard Operating Procedures (SOPs)
4. Section 3: Presenting to Boards, Residents, and Executives
5. Video: Board Meeting Safety & Security Presentation
6. Section 4: Conflict Resolution, Mediation, and Diplomacy
7. Section 5: Navigating Conflicting Directives from Board Members, CAMs, and Residents
8. Section 6: Client Trust and Personnel Risk Management
9. Relationships Between Company, Staff, Contractors, and Visitors
10. Conclusion
11. Practical Assignment
1. Introduction
2. Section 1: Introduction to Information Assurance
3. Section 2: Types of Information Handled by Security Personnel
4. Section 3: The Five Pillars of Information Assurance
5. Section 4: Threats to Information Security in Residential Settings
6. Section 5: Legal and Regulatory Compliance (Florida and Federal)
7. Section 6: Physical and Digital Safeguards
8. Section 7: Training and Awareness for the Security Team
9. Section 8: Responding to Data Breaches and Reporting Requirements
10. Section 9: Data Retention and Destruction Policies
11. Conclusion and Final Considerations
12. Practical Assignment
1. Introduction
2. Section 1: Substance Abuse
3. Section 2: Workplace Violence
4. Section 3: Radical Ideologies
5. Section 4: Adjudication and Reconsideration Reviews
6. Section 5: Security Countermeasures
7. Section 6: Case Management
8. Section 7: Use of Examinations Such as Polygraphs and Personality Tests
9. Section 8: Media Relations
10. Section 9: Understanding Bias
11. Section 10: Discussions of a Sensitive Nature
12. Conclusion
13. Practical Assignment
1. Introduction
2. Section 1: Introduction to Human Influence
3. Section 2: Social Conditioning and Cultural Programming
4. Section 3: Influence in Pop Culture and Media
5. Section 4: Marketing Psychology and Consumer Behavior
6. Section 5: Environmental and Visual Cues
7. Section 6: Personal Networks and Peer Influence
8. Section 7: Nonverbal Influence and Microbehaviors
9. Section 8: The Role of Bias and Identity
10. Section 9: Influence in Security Leadership
11. Section 10: Ethical Influence vs. Manipulation
12. Conclusion
13. Practical Assignment
1. Introduction
2. Section 1: Understanding the Security Contract
3. Section 2: Budgeting and Financial Constraints
4. Section 3: Billable vs. Unbillable Hours
5. Section 4: Labor Costs and Staffing Impact
6. Section 5: Overtime: Necessary Evil or Avoidable Expense?
7. Section 6: General Liability Insurance and Risk Transfer
8. Section 7: Legal Exposure and Why Companies Settle
9. Section 8: Profit Margins and Operational Efficiency
10. Section 9: Communicating Business Realities to Clients
11. Section 10: Ethical Business Practices in Security
12. Conclusion
13. Practical Assignment
1. Introduction & Objectives
2. Project Format & Grading Criteria
3. Official Forms Provided
4. Phase 1: Site Identification & Authorization
5. Instructions
6. Professionalism Expectations
7. Phase 2: Security Assessment Report & Presentation Preparation
8. Guidelines for the Security Assessment Report
9. Guidelines for PowerPoint Presentation
10. Phase 3: Optional Presentation to Property Decision-Makers
11. Instructions
12. Important Notes
13. Course Conclusion

About this course

$5,250.00
263 lessons
6 hours of video content

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Security Program Management

Course curriculum

Program Introduction

Module 1: Introduction to Executive Security Management

Module 2: Guard Operations, Planning, and Oversight

Module 3: Physical Security Principles

Module 4: Crime Prevention Through Environmental Design (CPTED)

Module 5: Domestic and International Terrorism

Module 6: Emergency Management and Incident Response

Module 7: Hiring, Labor Law, and Personnel Management

Module 8: DJM Hiring Policy: From Need to First Shift

Module 9: Legal Foundations of Private Security Operations

Module 10: Security Program Evaluation and Research Methods

Module 11: Incident Investigations

Module 12: Organizational Management & Communication

Module 13. Information Assurance

Module 14. Contemporary Issues in Security Management

Module 15. The Psychology of Influence

Module 16. The Business and Financial Foundations of Private Security

Capstone Project – Field-Based Security Assessment

About this course

Discover your potential, starting today